ALERT: Authorities have imposed flight arrival restrictions at Manila airport that require airlines to cancel some previously scheduled flights and/or re-route other flights to Cebu or Clark airports. Please check regularly for flight schedule updates.
Dear Valued Travel Agents:
Please see PAL schedule for International and Domestic flights:
ALERT: Authorities have imposed flight arrival restrictions at Manila airport that require airlines to cancel some previously scheduled flights and/or re-route other flights to Cebu or Clark airports. Please check regularly for flight schedule updates. Entry requirements for various countries are constantly being updated. For more information, please check the government website of your country of destination. Additionally, you may also check: https://bit.ly/PALTravelsFromPH
Manila-Los Angeles-Manila • 6x a week (Mon/Tue/Thu/Fri/Sat/Sun) except on April 1 and 3
Manila-San Francisco-Manila • 3x a week (Mon/Wed/Sat) except on April 3
Manila-New York (JFK) • Once a week (Friday) except on April 2
New York (JFK)-Manila • Once a week (Saturday) except on April 3
Manila-Honolulu-Manila • Once a week (Friday) except on March 30 and April 2
Manila-Guam • 2x a week (Thu/Sun) except on April 1
Guam-Manila • 2x a week (Fri/Mon) except on April 2
Manila-Toronto • Once a week (Wednesday) except on March 31, April 14 and 28
Toronto-Manila • Once a week (Thursday) except on April 1, April 15 and 29
Manila-Vancouver • 2x a week (Tue/Sat) except on March 30 and April 3
Vancouver-Manila • 2x a week (Fri/Sun) except on March 31 and April 4
Manila-Ho Chi Minh City (Saigon)-Manila • April 14 and 28
Manila-Seoul (Incheon)-Manila • 3x a week (Wed/Thu/Sat) effective April 21
Manila-Tokyo (Haneda)-Manila • 2x a week (Mon/Wed) until April 15 • 3x a week (Mon/Wed/Sun) effective April 16
Manila-Tokyo (Narita)-Manila • 5x a week (Tue/Thu/Fri/Sat/Sun) except on March 30
Cebu-Tokyo (Narita)-Cebu • April 17
Manila-Fukuoka-Manila • 3x a week (Wed/Fri/Sun) except on April 2
Manila-Osaka (Kansai)-Manila • 5x a week (Tue/Thu/Fri/Sat/Sun) except on April 2 and 3
Manila-Nagoya-Manila • 4x a week (Mon/Wed/Fri/Sat) except on March 31
Manila-Auckland-Manila • April 18 Note: Flight will stop over in Brisbane
Manila-Port Moresby • Once a week (Saturday) except on April 3
Port Moresby-Manila • Once a week (Sunday) except on April 4
Manila-Sydney • April 10 and 24
Sydney-Manila • April 11 and 25 Note: Flights will stopover in Melbourne
Melbourne-Manila • April 11 and 25
Manila-Singapore-Manila • Daily except on March 31, April 1, 2, 3 and 4
Manila-Kuala Lumpur-Manila • Once a week (Wednesday) except on March 31
Manila-Jakarta • Once a week (Sunday) except on April 4
Jakarta-Manila • Once a week (Monday) except on April 5
Manila-Bangkok-Manila • Once a week (Wednesday) except on March 31
Manila-Hong Kong-Manila • 4x a week (Tue/Wed/Thu/Fri) except on March 30, 31, April 1 and 2
Manila-Taipei-Manila • 3x a week (Tue/Thu/Sat) except on March 30, April 1 and 3
Manila-Dubai-Manila • 6x a week (Tue/Wed/Sat/Sun, with 2 flights every Sunday) until March 31, except on March 30 and 31 • 5x a week (Mon/Tue/Wed/Sat/Sun) effective April 1, except on April 3
Manila-Dammam-Manila • 5x a week (Mon/Tue/Thu/Fri/Sat)
Manila-Riyadh-Manila • Daily Manila-Doha-Manila • 3x a week (Mon/Thu/Fri)
SPECIAL REMINDERS FOR ALL OUR PASSENGERS:
TRAZE CONTACT TRACING APP REQUIREMENT
All passengers flying to, from, or within the Philippines must download and register through Traze Contact Tracing, a unified and automated contact tracing app, before proceeding to the airport. This is a requirement of the Philippine Government authorities for ALL international and domestic passengers, whether arriving in or departing from any airport in the Philippines, to enable health authorities to notify travelers whomay have had contact with a COVID-19 patient.
Passengers who do not have mobile phones or any other mobile gadgets may go to the Traze Helpdesk, located near the terminal entrance in all Philippine airports and at the arrival area of international airports, for registration assistance and QR code printing. Passengers traveling to the Philippines from overseas countries are advised to download the app before they embark on their trip.
ARRIVING IN THE PHILIPPINES
Passenger arriving in the Philippines are required to register on Case Investigation Forms depending on their traveler type and port of entry:
- For land-based OFWs arriving in Manila: https://bit.ly/MNLPHRedCrosseCIF (For land-based OFWs, create/update your account on the OFW Assistance Information System (OASIS) at http://oasis.owwa.gov.ph/)
- For sea-based OFWs arriving in Manila: https://ecif.firstaide.ph
- For all non-OFW passengers (including Returning Overseas Filipinos, authorized foreign nationals, etc.) arriving in Manila: https://bit.ly/MNLPALeCIF
- Passengers arriving in Cebu (Mactan Cebu International Airport or MCIA), are required to register online not earlier than five (5) days prior to their flight departure via the Passenger Arrival Registration Form. Please click on this link -- https://bit.ly/CEBRegForm
- Passengers arriving in Clark (Clark International Airport) are required to fill out the Health Declaration Card, Case Investigation Form, and the Affidavit of Undertaking to be collected upon arrival. Click on this link to download the forms:
- Health Declaration Card (HDC): https://bit.ly/DOHYellowForm
- Case Investigation Form (CIF): https://bit.ly/CaseInvestivagtionForm
- Affidavit of Undertaking (AOU): https://bit.ly/AOUndertaking
Payment of the fees for the swab test, as well as the cost of hotel accommodation, shall be shouldered by the traveler; except that the cost for OFWs shall be shouldered by the Overseas Workers Welfare Administration (for land-based OFWs) and by MARINA or the local manning agency (for sea-based OFWs).
For all international travelers: Please check the most updated travel regulations in the government website of your destination country, as well as your country of departure. These governmental regulations may change frequently and may have an impact on the status of your flight or your acceptance for boarding. For more information, please click: https://bit.ly/PALTravelsFromPH.
For all domestic travelers: Please check with the local government offices of both your origin point and your final destination on travel requirements, such as mandated documents or health certifications. These requirements differ from province to province, and are revised and updated constantly in line with the anti-COVID-19 arrangements of each locality.
For more information, please click: https://bit.ly/PALTravelsWithinPH
MANILA (NAIA) Terminal Assignments
All our international flights from Manila will depart from NAIA Terminal 1. Arrivals will be at NAIA Terminal 2. Departure and arrival in Manila of all domestic flights will be at NAIA Terminal 2.
HEALTH DECLARATIONS FOR DEPARTING FROM THE PHILIPPINES
If you are departing from the Philippines, you must accomplish the Passenger Profile and Health Declaration (PPHD) form online via https://bit.ly/PALIntPPHD as early as 5 days prior to your flight departure.
Exempted from accomplishing the online PPHD form are travelers bound for Australia, all of whom must accomplish the paper form upon check in at the airport. (Passengers bound for United States, Singapore and Canada are required to accomplish the PPHD paper form upon airport check-in in addition to the online registration.)
NEW OPTION - TAKE YOUR RT-PCR TEST AT PAL'S NEW TESTING FACILITIES
Passengers departing on PAL international and domestic flights from Manila may undergo RT-PCR and Antigen testing at the Philippine Airlines Learning Center (PLC) located at 540 Padre Faura cor. Adriatico St. Ermita, Manila or PAL Gate 3 located at Andrews Avenue, Pasay City also offers Antigen testing. This is a partnership with Detoxicare Molecular Diagnostics Laboratory.
The PAL testing center provides drive-thru or walk-in RT-PCR testing from 8AM to 5PM daily at a cost of PHP 3,300 for RT-PCR tests with results released within 24 hours, and PHP 700 for Antigen tests with results released in 30 minutes.
Payment options are: cash (PHP currency only), card (debit/credit), GCash, PayPAL, WeChatPay, or Alipay. Starting January 15, 2021, passengers may also pre-pay for their COVID-19 tests online.
Upon entering our PAL Testing Facilities for your COVID-19 test, please present your ID, plane ticket, payment confirmation (if prepaid), and QR code indicating that you have successfully registered the Passenger Profile and Health Declaration Form online.
Should you wish to avail of the services of other testing and lab partners of PAL, you may click the link for the complete listing: https://bit.ly/PALTestPartnersInt or https://bit.ly/PALTestPartnersDom
GUIDELINES FOR AFFECTED PASSENGERS:
If your flight is cancelled, we wish to assure you that your current tickets are safe and remain valid. For details on your options, please see here: http://bit.ly/PaxOptions.
If you need to take another RT-PCR test for your new flight schedule, you may undergo RT-PCR testing at PAL's own testing facility at PAL Learning Center or PAL Gate 3 (see above information on "NEW OPTION - TAKE YOUR RT-PCR TEST AT PAL'S NEW TESTING CENTER").
Flying Safely in the ‘New Normal’
PAL is strictly implementing Fly Safe “new normal” practices to protect our passengers, in compliance with international health and safety protocols.
Please bring your own face masks and face shields and wear them at all times – at the airport and throughout your flight. We encourage you to check-in online and arrive early at the airport to allocate extra time for new safety procedures– at least 3 hours prior to departure for domestic flights; and 4 hours prior to departure for international flights.
Our cabin crew would have undergone medical evaluation prior to their duty, and will be wearing full Personal Protective Equipment (PPE) for your protection on board the flight. A modified meal and snack service will be offered on board, using sealed packaging instead of traditional meals.
Don’t worry about the cabin air --- all PAL aircraft are equipped with high-technology systems that continuously infuse fresh air across the cabin (cabin air is replaced every 2 to 3 minutes), as well as HEPA filters that trap viruses, bacteria and other contaminants with 99.9% efficiency. The onboard air creates a cleaner environment that is safer than most enclosed public spaces and comparable to hospital operating rooms. For more information, please see here: https://bit.ly/PALKeepsYouSafe
SPECIAL REMINDER TO CHECK ON UPDATES:
This is a developing situation, and it is quite possible that our plans and schedules may change in response to evolving travel restrictions and quarantine limitations at arrival airports. Kindly check our website www.philippineairlines.com, or follow our social media accounts, so that you'll be updated the moment we release advisories on new developments.
OUR THANKS AND APPRECIATION
Thank you for your understanding and support. Your health and safety will always be our top concern, and we wish you safe travels. Thank you.